Frequently Asked Questions

Do you work with my insurance company?

Yes. Cloot's Auto Body works directly with all major insurance carriers. We handle the paperwork and billing so you don't have to.

How do I get an estimate for my repair?

Stop by our Westfield, MA shop during business hours for a free in-person estimate. You can also request an estimate online or call us at (413) 568-3441.

How long will my repair take?

Minor dent and scratch repairs can often be completed in 1–2 days. Major collision repairs may take 1–2 weeks depending on parts availability and extent of damage.

Do you offer a warranty on your repairs?

Yes. We stand behind every repair. Ask us about our warranty coverage when you bring your vehicle in.

Can you work on classic and vintage cars?

Absolutely. Classic car restoration and repair is one of our specialties. We handle American classics, muscle cars, vintage imports, and custom builds.

What is frame straightening and do I need it?

Frame straightening corrects damage to your vehicle's structural frame or unibody after a collision. We'll inspect your vehicle and tell you honestly whether frame work is needed.

What areas do you serve?

We're located in Westfield, MA and serve all of Hampden County — including Springfield, Agawam, Southwick, Holyoke, and surrounding communities.

What forms of payment do you accept?

We accept cash, check, and all major credit cards. We also work directly with insurance companies for covered repairs.